SHIPPING & DELIVERY
Local delivery (in The Bronx, Manhattan, Brooklyn & Queens) is available for orders over $50. Delivery charges begin at $10 and vary based on mileage. Smaller orders can be picked up in The Bronx.
Pickup and delivery times vary and must be agreed to at the time of booking. Changes to the delivery/pickup schedule may be accommodated, if possible, up to 24 hours prior. Same-day changes to delivery/pickup will not be honored, except in an emergency.
DELIVERY OUTSIDE OF NYC
All cake jars and cookies can be shipped anywhere in the U.S. (Yay!) Shipping charges will apply. We do not ship cupcakes or layer cakes. Due to the fragile nature of these products, we cannot guarantee they would arrive intact and no one likes a smashed up cake, right?
While we make every effort to anticipate delivery times, we cannot guarantee a date of delivery after the package is in transit. We ship via USPS priority 2-3 day service & UPS Ground.
Generally speaking, most small orders (under 50 servings) with no customization require only a weeks notice.
Larger orders and any custom requests require 3 weeks minimum lead time; this may vary depending on the intricacy/size of the order as well as the number of requests received for a particular date. Wedding cakes and other special event requests usually require additional planning and thus longer lead time.
Rush orders, if they can be accommodated, will incur an additional fee.
pricing & payment
Preparing for and creating cakes takes time. In order to provide all clients with excellent service, proper planning is needed. A deposit of 50% of the total price must be made at the time your order is placed, no exceptions. Deposit instructions will be sent immediately and your deposit must be paid within 24 hours. Orders are not considered confirmed without receipt of deposit. Rush orders that are accepted must be paid in full at the time your order is placed.
We accept secure credit/debit card payments via PayPal to paypal.me/theuptownvegan. A PayPal account is not required to pay invoices or remit payment. We also accept payment via Venmo and CashApp to our handle $TheUptownVegan. And of course, cash is always accepted!